User feedback community
For conversion bugs, failed outputs, and feature requests, Discord is the fastest way to reach us. Email is still available for privacy, billing, business, and press questions.
Discord is our primary feedback community for bug reports and product improvements. We check it daily and use real user feedback to decide what each converter should improve next.
Join DiscordBest for bugs, conversion failures, output quality issues, feature ideas, and workflow feedback.
Use email for privacy questions, security reports, billing, refunds, cancellations, business inquiries, partnerships, and press requests.
We aim to respond within 3 business days. Time-sensitive privacy, security, billing, cancellation, or refund issues are prioritized; please mark them clearly in the subject line.
